Services
Complete industrial cranes services — for the life of the equipment.
Seven core maintenance services plus four engineering services — from same-day after-sales response to crane modernisation and operator training. The reason Jenmon's customer relationships span decades.
Types of maintenance services
After-sales services
Our After-Sales Service team promptly responds to customers' needs without disruption to their operations. The cornerstone of Jenmon's long-term customer relationships.
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Service profile
Electronic Servicing Operation System (eSOS)
Launched in 2016, eSOS is Jenmon's proprietary digital system for tracking servicing operations — call-outs, scheduled maintenance, parts replacement and inspection records.
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Preventive maintenance and inspections
Scheduled preventive maintenance programmes designed around your operating hours — annual, quarterly or custom intervals — keeping cranes safe and productive between major overhauls.
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Emergency response & 24-hour stand-by
When something stops on site, we move. Jenmon operates a 24-hour stand-by service line with technicians ready to deploy across Singapore — minimising downtime when it matters most.
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Spare parts for multiple crane brands
Jenmon stocks and supplies spare parts for cranes from multiple major brands — not just our own — so customers have a single source for ongoing maintenance regardless of installed equipment.
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Testing and commissioning
Load testing and visual inspection for new installations, modifications and annual Lifting Equipment certificate renewals. MOM-compliant procedures and documentation.
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Motor rewinding services
In-house motor rewinding service for crane and hoist motors — restoring damaged or failed motors to operating condition rather than full replacement where economically viable.
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Other services
Engineering services around the equipment.
Design & installation
End-to-end design, supply, installation and commissioning of cranes and lifting systems — from initial site survey through PE endorsement and handover.
09 / 11Dismantling & relocation
Safe dismantling of existing crane systems for relocation, retrofit or end-of-life — with re-installation, commissioning and re-certification at the new site.
10 / 11Modernisation & modification
Modernise older cranes with new electronics, controls or hoist upgrades. Modify existing systems for new capacity, span or duty class requirements.
11 / 11Training
Operator and maintenance training delivered in-person at Jenmon's facility or on customer site. Access also available through our eTraining platform.